Home > Terms & Conditions Responsibilities & Booking Conditions IMPORTANT: PLEASE READ THESE CONDITIONS PRIOR TO MAKING YOUR RESERVATION Deposit A non-refundable deposit of $200 per person is required on confirmation. Some hotels in the Caribbean have specific deposit conditions – please call for details. Final Payment Full payment is required 60 days prior to departure date from Australia. If reservation is made less than 60 days prior to departure, payment in full is required at time of booking. Some hotels in the Caribbean have specific conditions of final payment – please call for details. Cancellations All cancellations must be received in writing. The following cancellation charges apply per person: a) More than 60 days notice – loss of deposit b) 30-60 days notice – 50% of full payment c) Less than 30 days – no refund Some hotels in the Caribbean have specific conditions of booking and cancellation – please call for details. These cancellation conditions will be strictly adhered to and for this reason we strongly recommend you take out travel insurance at the time of making this booking. Alterations Alterations to bookings made will incur an administration fee of $30 PLUS any communication expenses incurred e.g. international fax/phone/courier costs. Some hotels in the Caribbean have specific alteration conditions – please call for details. There is a cost for re-issue of documents. Minimum Nights A $30 administration fee will be charged for any booking less than 5 nights. Late Booking Fee All bookings made within 14 days of travel will incur a late booking administration fee of $30 PLUS any fax/phone/courier costs if necessary. Documentation Documents will not be released until Pulse Holidays has a completed signed booking form. Travel documents will be sent to you after full payment and in line with departure date. Please advise us of your correct departure date from Australia. Travel Insurance We strongly recommend travel insurance to protect you against the loss of personal belongings, medical expenses, public liability and cancellation fees. Validity Circumstances my necessitate changes in itineraries and costs, in which case you will be informed as soon as possible. Pulse Holidays or any of its related entities cannot be held responsible for any changes that occur outside of their control and/or currency fluctuations and reserve the right to increase the price of any travel arrangements up to the date of departure. Once a client has departed Australia/New Zealand Pulse Holidays cannot be held responsible for any airline schedule changes. It is the client’s responsibility to confirm flights and tours in advance. Refunds All refunds will incur an account processing fee of $50 and can only be lodged within 30 days of the last accommodation booking with Pulse Holidays. No third party can authorize such refunds on our behalf. No refunds will be made for any unused services that vouchers have been issued. Responsibilities Pulse Holidays and all associated entities only act as agents for the companies, businesses or persons providing or offering the means of tours and accommodation All vouchers are issued on the condition they shall be exempt from all liability in respect of any detention, loss, damage, sickness or injury, however, and whatsoever caused. They reserve the right to alter or amend accommodation dates according to circumstances beyond their control. The liability of any accommodation house or tour operator/company concerned shall be according to any policy that individual, company or firm hold. All vouchers, coupons and orders are furnished and issued subject to these terms and conditions, under which the means of accommodation or other services provided thereby are offered or supplied by owners, public carriers, managing agents or agents.